2,187
edits
Difference between revisions of "Zimbra"
Jump to navigation
Jump to search
Added "Account Export Incomplete"
m (→Backup: Added link to modded zmbak script) |
(Added "Account Export Incomplete") |
||
| Line 383: | Line 383: | ||
and so update to say 20 MB, use... | and so update to say 20 MB, use... | ||
* <code> zmprov modifyConfig zimbraMailContentMaxSize 20480000 </code> | * <code> zmprov modifyConfig zimbraMailContentMaxSize 20480000 </code> | ||
== Troubleshooting == | |||
=== Account Export Incomplete === | |||
When trying to export an entire (or partial) account's data (either via the web or Zimbra clients, or through a <code>/zmmailbox -z -m "user@domain.com" getRestURL -o user.tgz "//?fmt=tgz"</code>), the export can occasionally be incomplete, this can be due to two reasons (maybe more)... | |||
* '''Large account / export time-out''' | |||
** If you've a large account, and/or a slow server, the export process can time out. | |||
** This is due to known bug - http://bugzilla.zimbra.com/show_bug.cgi?id=56458 | |||
*''' Invalid tags ''' | |||
** This is essentially down to some database corruption. | |||
** To confirm that its the issue, tail your <code>/opt/zimbra/log/mailbox.log</code> file when creating an export and look out for the following errors (tag 68 is the problem tag ID in this example) | |||
*** <code> Code:mail.NO_SUCH_TAG Arg:(itemId, IID, "68")</code> | |||
*** <code> java.io.IOException: data error: java.io.IOException: tag error: com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such tag: 68</code> | |||
** To resolve... | |||
**# Confirm that the account doesn't have the tag | |||
**#* <code> zmmailbox -z -m "user@domain.com" gat </code> | |||
**# Get the user to create enough dummy tags to reach the problem ID number | |||
**# Reattempt the export - it may fail again, but on a higher tag ID (repeat the above until it succeeds) | |||
**# Delete the dummy tags, and retest | |||
The above is based on info gleamed from http://www.zimbra.com/forums/administrators/48724-no_such_tag-while-exporting.html | |||
== Documentation Links == | == Documentation Links == | ||
* '''[http://wiki.zimbra.com/index.php?title=Working_with_Zimlets Zimlets]''' | * '''[http://wiki.zimbra.com/index.php?title=Working_with_Zimlets Zimlets]''' | ||
* '''[http://wiki.zimbra.com/wiki/Zimbra_Desktop_FAQ#How_to_install_spell_checker_dictionaries.3F Zimbra Client Dictionary Install]''' | * '''[http://wiki.zimbra.com/wiki/Zimbra_Desktop_FAQ#How_to_install_spell_checker_dictionaries.3F Zimbra Client Dictionary Install]''' | ||
[[Category:Zimbra]] | |||