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Difference between revisions of "VMware Converter"
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→Unable to obtain hardware information for the selected machine: Typo and formatting
(Created "Troubleshooting" and made "Other Options" a child of it) |
m (→Unable to obtain hardware information for the selected machine: Typo and formatting) |
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== Troubleshooting == | == Troubleshooting == | ||
=== Unable to obtain hardware information for the selected machine === | === Unable to obtain hardware information for the selected machine === | ||
Unfortunately this is generic error and can be triggered by a rich variety of reasons. You'll probably need to ''Export diagnostic details...'' and then trawl through the logs to get a better picture, though there's no | Unfortunately this is generic error and can be triggered by a rich variety of reasons. You'll probably need to ''Export diagnostic details...'' and then trawl through the logs to get a better picture, though there's no guarantee that this will be in any way illuminating. | ||
Some suggestions from various sources... | |||
* Network connectivity problems between the server and client (ie the vCentre that Converter is running from, and the client machine that Converter is connecting to) | * Network connectivity problems between the server and client (ie the vCentre that Converter is running from, and the client machine that Converter is connecting to) | ||
* Try changing the VM's OS to ''Other'' (32bit or 64bit), migrate and then change the OS back to what it really is. | * Try changing the VM's OS to ''Other'' (32bit or 64bit), migrate and then change the OS back to what it really is. | ||